The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
Contact with us
If you contact us using the schedule on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
We point out that for the purpose of rental processing, the IP data of the owner of the connection is stored, as well as the rental time, the booked cargo bike, name and e-mail of the rental user. The data provided by you are necessary for the execution of the rental process. Without this data we cannot carry out the rental of the cargo bike to the rental user, a data transfer to third parties takes place exclusively to lenders in the course of a rental process.
If a cargo bike booking is deleted, the data stored by us will be deleted.
Confirmation of identity when picking up a cargo bike
When you pick up your cargo bike, you must confirm your identity with your (official) photo ID and enter your name, address, telephone number, type and number of your photo ID, as well as the period and rental station of your rental in a schedule. This schedule will be kept by the rental station and handed over to the Association for the Promotion of Cargo Bikes for safekeeping in the event of a change of rental station.
This data will not be passed on to third parties. After six months, the schedules will be destroyed.
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us under the contact details mentioned in the site notice.